Shipping Policy

Last Updated: September 10, 2026

Thank you for shopping with Murphix Venture LLC

 We are committed to getting your order to you safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays. Orders placed during weekends or holidays will begin processing on the next business day.

During holidays, promotional events, product launches, or periods of unusually high order volume, processing may take longer than usual.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

2. Domestic Shipping — United States

We currently ship to addresses within the United States.

Estimated Delivery Times

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days, where available

Delivery estimates begin after your order has been processed and shipped. These are estimates and are not guaranteed delivery dates.

Shipping rates are calculated and displayed at checkout based on your delivery address, order size, weight, and the shipping method selected.

Free Shipping

We offer free standard shipping on all others

3. International Shipping

We are pleased to offer shipping to selected international destinations.

International shipping availability and rates are calculated at checkout based on the destination and the items in your order.

Estimated International Delivery

International orders typically arrive within approximately 7–14 business days after shipment, depending on the destination, shipping method, customs processing, and local carrier operations.

Some destinations may require additional time.

International delivery times are estimates only and cannot be guaranteed.

4. Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping charge.

Customs policies vary by country. We recommend checking with your local customs authority before placing an international order if you are unsure about potential charges.

We are not responsible for delays caused by customs inspections, import restrictions, or other procedures outside our control.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

• Name
• Street address
• Apartment, suite, or unit number
• City
• State/province
• ZIP/postal code
• Country

If you realize that you entered an incorrect address, please contact us as soon as possible at info@murphixventure.com

We will do our best to update the address before the order ships. However, we cannot guarantee that an address can be changed once an order has entered processing or shipment.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

6. Tracking Your Order

When tracking is available, tracking information will be sent to the email address provided during checkout.

Please allow 24–48 hours for tracking information to update after your shipping confirmation has been issued.

Tracking information may occasionally take longer to appear due to carrier processing.

7. Delayed Shipments

While we work with reputable shipping carriers, delivery times may occasionally be affected by circumstances beyond our control, including:

• Severe weather
• Natural disasters
• Carrier delays
• Holidays and peak shipping periods
• Customs processing
• Transportation disruptions
• Incorrect or incomplete addresses
• Other unforeseen circumstances

We cannot guarantee a specific delivery date and are not responsible for carrier delays once an order has been handed over to the shipping carrier.

If your package appears to be significantly delayed, please contact us at [CUSTOMER SERVICE EMAIL], and we will do our best to assist you.

8. Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your property, with household members, neighbors, or your building's mailroom or management office.

You may also contact the shipping carrier directly to report the issue.

If your package arrives damaged, please contact us within [48 HOURS / 7 DAYS] of delivery and provide photographs of the damaged package and items.

We will review the situation and determine the appropriate resolution.

Please note that once a package has been marked as delivered by the carrier, we cannot guarantee replacement or reimbursement for packages that are subsequently lost or stolen.

9. Undeliverable or Refused Packages

If a package is returned to us because it was refused, could not be delivered, or the address provided was incorrect or incomplete, we will contact you regarding the next steps.

Additional shipping charges may apply if you request that the order be shipped again.

10. Shipping Restrictions

Certain products may have shipping restrictions based on destination, carrier requirements, or applicable laws and regulations.

If an item cannot be shipped to your location, this may be indicated during checkout, or we may contact you after your order is placed.

We reserve the right to cancel and refund an order if we are unable to legally or reasonably ship the requested product to the destination provided.

11. Multiple Items in an Order

If you purchase multiple products, your order may be shipped together or in separate packages depending on product availability, warehouse location, and fulfillment requirements.

If your order is shipped in multiple packages, you may receive separate tracking numbers.

12. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Email: info@murphixventure.com
Store: Murphixv Store
Website: Murphixventure.com 

We are happy to help with questions regarding shipping, tracking, delivery, and international orders.

Thank you for shopping with Murphyix Venture.